Scindia: SOPs, war rooms to help passengers

January 16, 2024 16:02

Indigo passengers brave it out on the airport tarmac

Aviation minister Jyotiraditya Scindia reacts to the horrific inconveniences faced by air passengers due to the prevailing fog in North India.

"In view of the fog-induced disruptions, Standard Operating Procedures (SOPs) on mitigating passenger inconvenience were issued yesterday to all the airlines.

1. In addition to these SOPs, we have sought incidence reporting thrice daily for all the 6 metro airports.

2. Implementation of the @DGCAIndia Directives, SOPs and CARs will be monitored and reported regularly.

3. 'War Rooms' will be set up by airports and airline operators at the 6 Metro Airports to address any issues with regard to passenger inconvenience with immediacy.

4. Sufficient CISF manpower availability will be ensured round-the-clock. 5. RWY 29L at @DelhiAirport has been made CAT III operational today.

6. Operationalization of RWY 10/28 as CAT III at Delhi Airport after re-carpeting will also be undertaken.

Aviation security watchdog BCAS has issued show cause notices to IndiGo and Mumbai airport operator MIAL over the incident of passengers having food on the airport tarmac on Sunday, according to official sources.

Many passengers rushed out of an IndiGo aircraft at the Mumbai airport, sat on the tarmac, and some were also seen having food there as soon as their diverted Goa-Delhi flight landed after a long delay on Sunday.

Both IndiGo and MIAL were not proactive in anticipating the situation and making the appropriate facilitation arrangements for passengers at the airport, as per the notices issued by the Bureau of Civil Aviation Security (BCAS).

« Back to LIVE

TOP STORIES

Annu Rani, Rajesh Ramesh warm up for Olympics with wins in Warsaw

Yarraji also competed in the women's 200m event in Warsaw and clocked 23.53 to finish second behind compatriot Kiran Pahal, who timed her run at 23.33.

Newly-wed Indian-origin man shot dead in front of wife in US road rage

The incident happened when Gavin Dasaur was on his way home with his Mexican wife.

Olympics: Can AI help India bag elusive TT medal?

The Olympic table tennis tournament will take place at the Paris Expo Porte de Versailles from July 27 to August 10.

Bhutia resigns from AIFF technical committee over India coach appointment

'If you are going to bypass the technical committee in the head coach appointment, why are we here?'

Raj Bhavan probe clears Bengal guv of molestation charges

The report, made public on Saturday, claimed the complaints were "ill-motivated."