Uber driver will be able to see trip destination before accepting ride

July 14, 2022 21:09

Representational image

Uber on Thursday said its drivers would be able to see the final destination of the passenger before they accept the ride as it looks to cut down on trip cancellation post-booking of the trip.

The move follows feedback that the ride-hailing app received from its National Driver Advisory Council which was launched in March 2022 to facilitate a two-way dialogue between Uber and drivers across six metro cities to address key issues.

"To enhance transparency and remove frustration for riders and drivers, drivers on the Uber platform across India will now be able to see the trip destination before they decide to accept the ride," Uber said in a statement.

The company said it had done a pilot project in May on the same which yielded encouraging results in the reduction of trip cancellations.

"Uber has decided to do away with the trip acceptance threshold and rolled out the unconditional feature to all cities. Uber will continue monitoring feedback from drivers and riders and make changes if required," the ride-hailing firm said.

To further facilitate ease of doing business on its platform, Uber has now introduced an OTP-based login that will help drivers to log in to the app in a hassle-free and convenient way without the need to remember passwords or other details.

Based on the discussion during the second meeting of its driver advisory council, Uber also took cognizance of common issues faced by drivers and provided solutions. -- PTI

« Back to LIVE

TOP STORIES

Ex-student leader of Hasina party dies while fleeing to India

Khan said he learned that Panna had entered India through the Tamabil border in Sylhet, where he died.

Missing trainer aircraft located in reservoir; pilot, trainee dead

The bodies of the instructor, Captain Jeet Satru, and trainee Subrodeep Dutta were found in the reservoir of the dam on Thursday.

EPL Roundup: Chelsea, City register massive wins

Roundup of the English Premier Leageue matches held across England this weekend

Rahul turned down caste census resolution under Mamata's pressure: Lalan

Singh was JD-U president when the party was part of the INDIA bloc and used to accompany Bihar Chief Minister Nitish Kumar to the coalition's meetings.

Doctor attacked in Delhi hospital just days after strike ends

The incident took place at Doctor Hedgewar Hospital in Karkardooma in New Delhi late on Saturday night while the doctor was providing critical care.