British Airways passengers delayed by computer glitch

September 06, 2016 13:09

British Airways passengers are facing delays after an IT glitch affected check-in desks.

The airline apologised to customers, saying its IT teams are "working to resolve this issue".

British Airways told customers that some flights were cancelled on Monday "due to operational reasons". It said in a statement: "We are checking in customers at Heathrow and Gatwick Airports this morning, although it is taking longer than usual."

"We are sorry for the delay to their journeys," the airline added.

Customers were encouraged to check in online before they reach the airport.

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