Fliers to pay less for flight ticket cancellations from Aug 1

July 13, 2016 20:59

Air passengers have a reason to smile as the revised norms that caps ticket cancellation charges and bars airlines from levying additional amount for refund process are coming into force from August 1. "Cancellation amount not to exceed basic fare plus fuel surcharge; all statutory levies and taxes to be refunded under all circumstances," Civil Aviation Minister Ashok Gajapathi Raju said today as he announced that the new cancellation norms for fare refund would become effective from August 1.

Issuing the revised regulations, the Directorate General of Civil Aviationalso made it clear that airlines cannot levy additional charge to process the refund.

The move would come as a relief to air passengers against the backdrop of many carriers hiking the cancellation charges in recent times.

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