"We are able to manage this thanks to resource optimisation. For example, we don't waste paper. It is compulsory for anyone using a note to use both sides of it and not throw it away after writing on only one side," Arvind explained.

The doctors have been instructed not to conduct medical counseling, but to conduct patient counseling for every patient. The doctors draw up an emotional profile of the patient to figure out the route of his emotional imbalance. This understanding helps the doctors in keeping their patients calm, and studies have proven that a calm mind helps heal a patient better.

Sri Sathya Sai Baba's first initiatives in the field of medical care began with the Sri Sathya Sai General Hospital, Prasanthi Nilayam, which was inaugurated on October 4, 1956 as a 12-bed facility for serving the poor in Puttaparthi and the surrounding villages.