SpiceJet to pay passengers for flight delays, cancellations

May 05, 2014 20:53

No-frill carrier SpiceJet today announced compensation to passengers for delay or cancellation of flights due to factors within their control, through travel vouchers worth Rs 500 or Rs 1,000.

The 'On-Time Guarantee' programme, which would cover all travellers, would be effective from tomorrow, a SpiceJet statement said, adding that passengers affected due to a delay of more than 60 minutes "due to reasons in control of SpiceJet will be given Rs 500 voucher for their next travel.

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