BA ordered to pay Rs 1 lakh for lost baggage

February 10, 2013 09:56

British Airways has been directed by a consumer forum to pay Rs 1 lakh to a passenger for the loss of his baggage when he had travelled to London from New Delhi in 2008.

The New Delhi District Consumer Disputes Redressal Forum directed payment of the amount to Ramesh C Bhargava, saying the deficiency was admitted by the airline, and therefore the complainant should be compensated.

"The complainant has been coming from Shimla for the case for last five years. The loss of bag caused him loss of belongings, besides stay in hotel for five days without the address of anyone in London with him.

"In our view, once the deficiency is admitted in loss of baggage, the complainant should be adequately compensated. We award Rs 1 lakh and the opposite party's offer of Rs 65,000 is raised to Rs 1 lakh," the bench presided by C K Chaturvedi said.

« Back to LIVE

TOP STORIES

India calls US report on human rights 'deeply biased'

India on Friday described a United States State Department report citing alleged incidents of human rights violations including in Manipur as 'deeply biased' and said it reflects a poor understanding of India and it attach no value to it.

Investors' wealth up by Rs 11 lk cr in 5 days

The market capitalisation of BSE-listed companies jumped to a lifetime peak of Rs 404.18 lakh crore on Thursday helped by a five-day rally in benchmark indices, making investors richer by Rs 11.29 lakh crore. Recovering after a sell-off...

Shikhar Dhawan's comeback on the cards

PBKS spin bowling coach Sunil Joshi said Dhawan is on a recovery course and the left-hander could possibly make a return in their next game in Chennai.

India granted over 1 lakh patents in FY24

India granted 1.03 lakh patents in financial year 2023-24, Controller General of Patents, Designs and Trademarks Unnat Pandit said on Thursday, as he assured that there will be "no delay" in the Intellectual Property Office as it...

Severe heat wave predicted in many states during Phase 2 of polling

Lakhs of voters will have to bear the searing heat when they step out to exercise their franchise in the second phase of the Lok Sabha elections on Friday.