Air India on Wednesday banned for 30 days the man who allegedly urinated on an elderly woman travelling in business class and exposed his private parts to her on a flight from New York to Delhi in November 2022.
The airlines, in an official statement, said that they have taken very serious note of the incident that has caused extreme distress to a passenger. "Air India has taken a very serious note of the incident, where a passenger behaved in an unacceptable and undignified manner on the New York-Delhi flight that caused extreme distress to a fellow passenger. A police complaint has already been lodged in this case and Air India is committed to assisting the law enforcement agencies as well as regulatory authorities to ensure that justice is delivered to the aggrieved passenger," the Air India spokesperson said adding that they have reported the matter to the Directorate General of Civil Aviation (DGCA) for further action.
As a first step, Air India has banned the passenger for 30 days, the maximum it is permitted to unilaterally do so, it said further.
"We have also constituted an internal committee to probe lapses on the part of Air India's crew and address the deficiencies that delayed quick redressal of the situation. We are also in regular contact with the aggrieved passenger and her family during the investigation and reporting process," he added.