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The worst airline passengers are probably not the ones you think
September 30, 2016
In 2015, there was one unruly passenger for every 1,205 flights, the International Air Transport Association reported earlier this month.

In which case, quite what constitutes an 'unruly passenger incident' is beyond us -- there seems to be one every flight.

It's technically defined as including 'violence against crew and other passengers, harassment and failure to follow safety instructions instructions.'

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